The travel site www.sastasafar.com is part of SastaSafar. It is an IATA certified travel company existing compliant with the laws of the Republic of India. By accessing or using this site or using any of its services, you are agreed on terms and conditions mentioned below, including any supplementary guidelines and future modifications.
SastaSafar may change, alter or remove any part of these below written Terms and Conditions without any prior notice. Any changes done in this Terms and Conditions of Use will be applicable the moment they are posted on the site. You need to re-check the "Terms & Conditions" link to be fully aware of the entire scenario.
In case of your use of this website, you agree that:
The total price displayed on the site includes all applicable government taxes.
In case of increase in the fare in the issuance of the Air ticket , due to airlines, miscalculation in amount due to server error and from the banks payment gateway issue then SastaSafar reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to ____________ Ltd. after the communication from SastaSafar to avoid any discomfort.
You are required to pay the entire amount prior to the confirmation of your booking.
To get any infant's ticket issued, the age of infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they are checking in, and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you're booking. If the age of infant is 24 months or above then you need to book a separate booking as a child.
To get any child ticket issued, the age of child must in between 2-12 years and make sure that they have valid proof-of-age documents when they re checking in, and remember that the child must be accompanied by an adult at least 18 years old
All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier.
Company is not responsible for any delay or cancellation of flights from airline's end.
If ticket is cancelled directly from the airlines web site , office or call centre , customer needs to inform SastaSafar.com for the refund to be processed. Please note that SastaSafar.com do not get any alert from airlines directly.
Every booking made on SastaSafar is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.
SastaSafar.com levies negligible amount of 300 Rs. per passenger/per sector for domestic and 500 Rs. per passenger/per sector for international air tickets as cancellation service charges.
Some bookings may be non-refundable as per the specific airline's policy.
Some bookings cannot be cancelled partially as per the specific airline's policy.
Cancellations can be made online or offline through Mybooking section or by sending an email to SastaSafar
We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.
Amendment charges on SastaSafar.com are subject to change as per the policy of the airline, which varies due to flight timings and booking class.
To cancel the tickets within 24 Hrs of the journey, SastaSafar recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.
In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request.
In case of No-show the refund amount is entirely depends upon the airlines. SastaSafar has nothing to do with the refund amount. SastaSafar will refund the same amount to the customer, which we receive from airlines in case of No-Show.
For cancellations done prior to the 30 days or more of the date of departure, initial deposit amount or 25% of the tour cost (if full paid) will be charged as cancellation charges.
For cancellations done between 29 days to 15 days prior to the date of departure, 50% of the tour cost will be charged as cancellation charges.
For cancellations done between 14 days to 8 days of the tour, 75% of the tour cost will be charged as cancellation charges
For cancellations done within 8 days of the tour, 100% cancellation charges will apply and you will receive no refunds.
SastaSafar will process the refund only after getting cancellation request/claim from the customer/travel agent/corpoate company through mybooking section or email.
Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines.
SastaSafar will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers.
Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions
SastaSafar shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolvent
The customers or clients or agents shall not hold the SastaSafar liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent.
On the basis of assurity given by airlines/hotels/suppliers, SastaSafar may sometimes refund amount to the customer but SastaSafar reserves the right to recover the refunded amount on event of Airlines/hotels getting shutted down/non-operational/bankrupt.
Products, services and contents displaying on SastaSafar.com are the properties of this website. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concern person/organization/company.
SastaSafar gives you a limited right to enter, explore, use and transact on its site. You agree not to misuse its materials and interrupt the operation of this Site in any way. You understand that except for information, products or services supplied by SastaSafar do not endorse any other information in anyway. You also understand that SastaSafar does not assure that files available for downloading through the site will be free from any type of viruses.
Many products and services displayed on the Site may not be available for booking in your location or country. So, the reference to any such products and services on the site does not imply in your particular geographical location. Products and services also are subject to availability and the company is not responsible if any product is unavailable or sold out.
Each product and service offered by the website is governed by the rules and regulations of the respective service provider. You are requested to refer to their rules and regulations as well, before booking with us.
Internet communications can't be completely private or secure. You understand that any message or information that you have sent to this site can be intercepted by others unless there is a special notice (for example, credit card information) that is encrypted. Sending a message to SastaSafar does not cause the site to have any special responsibility.
The copyright in the contents of this website belongs to SastaSafar. Copying any part or all the contents of this website without permission of SastaSafar is not allowed except to the extent that such copying or printing is essential for the purpose of availing the paid services offered.
You acknowledge that SastaSafar is a conciliator, which is not accountable for any 3rd party obligations due to rates, quality, and all other instances. You particularly agree that use of the services and the site is at your solitary risk. It is your duty to assess the exactness, comprehensiveness and expediency of all advice, opinions, services, merchandise and other information provided on the site. We don't assure that the service will be uninterrupted or error-free.
SastaSafar can make improvements and/or changes on its website at any point of time. SastaSafar and its third party suppliers, licensors, and partners do not guarantee or make any representations about the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise.
You acknowledge that uninterrupted access or use of this website can be prevented by certain factors that are not in control including, unavailability of products & services, inoperability or interruption of the Internet or other telecommunications services or certain technical work carried out on this Website. SastaSafar (__________ Ltd.) will not be answerable for any loss or damage whatsoever arising out of or in connection with any ability/inability while using the site.
All airlines recommend the pregnant ladies to consult a doctor before traveling at any point during their pregnancy. We request all pregnant ladies to read pregnancy rules of the respective airlines before planning their trip. Some important points that need to be followed are:
For detailed information about the same, please contact the airline you are travelling with.