our web pages use "cookies" so that we can serve you better with the customize information by your need from our site. Cookies only identify the websites to smooth the progress of your next visit to our site. Information that we collect through them is used only to analyze and improve our services for you. The information we collect and analyse is used to improve our service to you.
We collect the following personal and sensitive information from you when you transact through us to be provide the services chosen by you
TripOdealdoes not share or deal for any of the above sensitive information without the permission of its users or customers.
The above mentioned information is collected from the users/customers/travelers for following usage:
We may use personal information like Names, addresses, phone numbers and age details are shared with related service providers, including airlines, hotels, or bus services to provide reservation and booking to the customers or travelers.
TripOdeal uses details like mobile numbers and e-mail I'd for sending information about any promotional offers. We often sponsor promotions and lucky draws to give members an opportunity to win discounts on travel or other prizes. This is also optional and the user can unsubscribe for such emails. In such cases, customers remain unaware about ongoing promotional discounts.
If you opt to be a registered member of our website, information like name, address, telephone number, e-mail address, a unique login name and password are asked. This information is collected on the registration form for various purposes like:
To confirm your new member registration and each booking you do.
TripOdeal value opinions and comments from our users and frequently conduct surveys both online and offline and uses personal identification information to invite its regular customers for taking part into the surveys. Participation in these surveys is entirely optional. Typically, we conduct the surveys to know about their experiences with TripOdeal and to make our website, mobile site and mobile app more user-friendly for its members. Survey contestants remain anonymous.
Sensitive information like Credit/Debit Card and Net Banking Details are mainly collected by the payment gateways and banks and not by TripOdeal. However, if still this information is stored on our site, it remains completely unshared and safe, excluding that if it has been shared with any third party by fault through you while browsing our website. Sometimes, such information is shared with certain third parties to process the Cashback offers & discounts, if applicable.
We record session data of the users, which includes IP address, OS, browser software and the activities of the user on his device. We collect session data to evaluate user behavior. It helps us in identifying the problems with our servers and lets us improve our systems. This information does not identify any visitor personally and only examine the user's rough geographic location.
TripOdeal will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.
Where your personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.
You will occasionally receive e-mail updates from us about fare sales in your area, special offers, new Tipodeal services, and other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e-mail message.
You may withdraw your consent to submit any or all Personal Information or decline to provide any permissions on its Website as covered above at any time. In case, you choose to do so then your access to the Website may be limited, or we might not be able to provide the services to you. You may withdraw your consent by sending an email to [email protected].
You may access your Personal Information from your user account with TripOdeal. You may also correct your personal information or delete such information (except some mandatory fields) from your user account directly. If you don't have such a user account, then you write to [email protected].
You must atleast 18 years of age to transact directly with TripOdeal and also to consent to the processing of your personal data.